Your Privacy Matters to 77bdt

1. Introduction

This Privacy Policy ("Policy") describes how 77bdt ("the Platform", "we", "us", "our") collects, uses, stores, and discloses personal information about individuals ("you", "the User") who access and use the services available at https://77bdt.io and any associated mobile or desktop applications operated under the 77bdt brand.

77bdt is committed to protecting the privacy and security of all users of the platform. We recognise that the personal information you share with us is entrusted to us, and we take that responsibility seriously. This Policy has been written in clear, accessible English so that you can understand exactly how your data is handled before you use our services.

By registering an account, accessing the platform, or using any feature of the 77bdt service, you acknowledge that you have read and understood this Privacy Policy. This Policy should be read in conjunction with the 77bdt Terms & Conditions, which are incorporated by reference. If you do not agree with any aspect of this Policy, please discontinue your use of the platform immediately.

2. Data We Collect

77bdt collects personal data through a variety of channels in the course of providing its services. The categories of data we collect are described below.

2.1 Registration Data

When you create a 77bdt account, we collect the information you provide directly, including your full name, date of birth, email address, mobile phone number, and your chosen username. This information is required to open and maintain your account.

2.2 Verification Data

As part of our Know Your Customer (KYC) process, you may be asked to submit copies of government-issued identification documents (such as a National ID card or passport), proof of address documents, and evidence of ownership of your payment method. These documents are used solely for identity verification and regulatory compliance purposes.

2.3 Financial Data

When you make a deposit or request a withdrawal, we collect transaction records including the payment method used (bKash, Nagad, Rocket, Upay, or other approved providers), transaction amounts in Bangladeshi Taka, timestamps, and transaction reference numbers. We do not store full mobile wallet credentials or banking PINs on our servers.

2.4 Usage and Technical Data

We automatically collect certain technical information when you interact with the 77bdt platform, including your IP address, device type, operating system, browser type and version, session duration, pages visited, betting and gaming activity logs, and clickstream data. This data is used to maintain platform security, detect fraud, and improve the user experience.

2.5 Communications Data

When you contact 77bdt support via live chat, email, or WhatsApp, we retain records of those communications including message content, timestamps, and resolution details. This data helps us maintain service quality and resolve any disputes that may arise.

3. How We Use Your Data

77bdt uses the personal data it collects for the following purposes:

• Account management: To create, maintain, and administer your 77bdt account, including verifying your identity and processing deposits and withdrawals.
• Service delivery: To provide you with access to sports betting, live casino, slots, and all other features of the 77bdt platform.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent transactions, multi-accounting, money laundering, and other prohibited activities that could harm the platform or its users.
• Regulatory compliance: To fulfil our obligations under applicable anti-money laundering (AML) regulations, including maintaining transaction records and submitting reports to relevant authorities where legally required.
• Customer support: To respond to your enquiries, resolve disputes, and manage any complaints you submit through our support channels.
• Platform improvement: To analyse usage patterns, identify technical issues, and improve the features, content, and overall experience of the 77bdt platform.
• Responsible gaming: To monitor betting behaviour for signs of problem gambling and to apply responsible gaming tools such as deposit limits and self-exclusion where requested or required.
• Service communications: To send you transactional notifications such as deposit confirmations, withdrawal updates, account security alerts, and policy update notices. These are not marketing messages and cannot be opted out of while your account remains active.

4. Legal Basis for Processing

77bdt processes your personal data on the following legal bases:

• Contractual necessity: Processing required to provide the services you have signed up for, including account management, payment processing, and game access.
• Legal obligation: Processing required to comply with applicable laws, including AML regulations, KYC requirements, and any lawful requests from competent authorities.
• Legitimate interests: Processing carried out for purposes of fraud prevention, platform security, responsible gaming monitoring, and service improvement, where those interests are not overridden by your rights and freedoms.
• Consent: Where we rely on your consent (for example, for certain marketing communications), you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

5. Data Sharing and Disclosure

77bdt does not sell, rent, or trade your personal data with third parties for commercial gain. However, we may share your data with the following categories of recipients where strictly necessary:

5.1 Payment Service Providers

To process your deposits and withdrawals, we share the minimum necessary transaction data with approved payment processors including bKash, Nagad, Rocket, and Upay. These providers operate under their own privacy policies and are responsible for their own data handling practices.

5.2 Identity Verification Services

KYC verification may be conducted with the assistance of third-party identity verification service providers. These providers receive only the data required to complete the verification process and are contractually bound to handle that data in compliance with applicable data protection standards.

5.3 Game Software Providers

Game providers such as Pragmatic Play, Evolution Gaming, Spribe, Netent, and Ezugi may receive anonymised or pseudonymised session data necessary for game delivery, fairness auditing, and technical support. These providers do not receive your full profile or financial data.

5.4 Legal and Regulatory Authorities

77bdt will disclose personal data to law enforcement agencies, financial intelligence units, or other regulatory bodies where required to do so by applicable law or in response to a valid legal order. In such cases, we will disclose only the minimum data required to satisfy the legal request.

5.5 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of 77bdt's business, personal data may be transferred to the relevant successor entity. You will be notified of any such transfer via the email address registered on your account before your data becomes subject to a different privacy policy.

6. Cookies and Tracking Technologies

77bdt uses cookies and similar tracking technologies (including local storage and session storage) to operate and improve the platform. The types of cookies we use are described below.

You may configure your browser settings to block or delete cookies at any time. Please be aware that disabling strictly necessary cookies may prevent certain core features of the platform from functioning correctly, including the ability to log in and complete transactions.

7. Data Retention

77bdt retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our general retention periods are as follows:

• Active account data: Retained for the full duration of your account's active status plus a minimum of five years following account closure, in compliance with AML record-keeping obligations.
• KYC documents: Retained for a minimum of five years from the date of submission or the date of account closure, whichever is later.
• Transaction records: Retained for a minimum of five years in accordance with financial record-keeping requirements.
• Support communications: Retained for up to three years from the date of the last interaction, or longer where a dispute or legal proceeding is ongoing.
• Technical and usage logs: Retained for up to 24 months for security analysis and platform improvement purposes.

Once the applicable retention period has elapsed and there is no longer a legal or operational basis for retaining your data, 77bdt will securely delete or anonymise it.

8. Your Data Rights

Subject to applicable law, you have the following rights in relation to your personal data held by 77bdt:

• Right of access: You may request a copy of the personal data we hold about you. We will respond to verified access requests within 30 days.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it promptly.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected and where no overriding legal obligation requires its retention.
• Right to restrict processing: In certain circumstances, you may request that we limit our processing of your data while a dispute or review is pending.
• Right to data portability: Where processing is based on consent or contractual necessity and is carried out by automated means, you may request a copy of your data in a commonly used, machine-readable format.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out prior to the withdrawal.
• Right to object: You may object to processing based on legitimate interests, including profiling for responsible gaming purposes, where you believe your individual circumstances justify an override.

To exercise any of these rights, please contact the 77bdt support team using the contact details provided in Section 13 of this Policy. We may require you to verify your identity before processing a data rights request.

9. Data Security

77bdt implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security infrastructure includes:

• TLS/SSL encryption for all data transmitted between your device and our servers.
• Encryption of sensitive data fields (including identity document data) at rest using industry-standard algorithms.
• Role-based access controls ensuring that only authorised personnel with a legitimate operational need can access user personal data.
• Regular security audits and vulnerability assessments of the platform infrastructure.
• Intrusion detection and prevention systems monitoring for anomalous access patterns around the clock.
• Secure development practices and code review processes applied to all platform updates.

While 77bdt takes every reasonable precaution to protect your data, no system connected to the internet can guarantee absolute security. You are also responsible for maintaining the security of your own account by using a strong, unique password and not sharing your login credentials with any third party. If you suspect that your account has been compromised, please contact 77bdt support immediately.

10. Children and Minors

The 77bdt platform is strictly intended for adults aged 21 years and above. We do not knowingly collect personal data from any individual under the age of 21. Registration on the platform is prohibited for minors, and 77bdt takes active steps during the account registration and KYC verification processes to confirm that users meet the minimum age requirement.

If 77bdt becomes aware that personal data has been collected from an individual below the minimum age, that data will be deleted promptly and the associated account will be permanently closed. If you believe that a minor has registered an account on the platform, please notify us immediately through the contact details in Section 13.

11. Third-Party Links and Services

The 77bdt platform may reference or display content from third-party game providers and payment processors. These third parties operate independently of 77bdt and maintain their own privacy policies. 77bdt is not responsible for the data practices of any third-party service, and we encourage you to review the privacy policies of any third-party services you interact with in connection with your use of the 77bdt platform.

77bdt does not include outbound hyperlinks to unrelated external websites. All links present on the platform route to 77bdt's own pages or to the interfaces of contracted service providers (such as game lobbies delivered via provider SDKs or payment gateway pages).

12. Updates to This Privacy Policy

77bdt reserves the right to amend this Privacy Policy at any time. When we make material changes, we will update the effective date at the top of this page and, where the changes are significant, we will notify registered users via the email address associated with their account or via an in-platform notification.

We encourage you to review this Privacy Policy periodically to stay informed about how 77bdt is protecting your information. Your continued use of the platform following the publication of an updated Policy constitutes your acceptance of the revised terms.

13. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or your personal data, please contact the 77bdt Data Support team through the following channels:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24/7 from within your 77bdt account dashboard
• WhatsApp: +880 1700 000000 (plain text — not a clickable link)

Data rights requests and privacy-related complaints will be acknowledged within 5 business days and substantively addressed within 30 calendar days. Where a request is particularly complex or we receive a high volume of requests simultaneously, we may extend this period by a further 30 days, in which case we will notify you promptly of the extension and the reason for it.